Help

How does payment work?
Pasabay is free to use and holds no money. You settle the reward directly with the other person, then confirm it in the app — that opens reviews for both of you.
When does contact unlock?
Phone numbers, emails and handles stay hidden in chat until you both agree. The moment you agree, contact unlocks for the rest of the transaction.
What is the delivery PIN?
The recipient gets a PIN by email and gives it to the traveler at handoff. Entering it confirms delivery. It's proof the item arrived.
What can I not send?
See the prohibited items list. Handoff items are inspected unsealed at handoff, and travelers agree not to carry prohibited items.
What do I say at the airport?
If you're asked, say yes. Check-in and security ask whether anyone gave you something to carry. On a Pasabay delivery the answer is yes. Answering no is a false statement to aviation security. Keep it where you can reach it. Pack the item so you can take it out without unpacking everything, and keep it with you from handoff to delivery. Have the record ready. Open the delivery in the app: who handed it over, what's inside, and the handoff photos you both confirmed. Check your travel insurance. Most policies exclude carrying goods for a reward. Check yours before you agree to carry.
How do tiers work?
Bronze, Silver and Gold unlock higher declared values, item costs and more active transactions as you complete deliveries.