Deleting your data

How to request deletion

You can ask us to delete your account and personal data at any time, in either of these ways:

• In the app — open Settings, then delete your account. You can do this once any active delivery is finished.
• By email — write to privacy@pasabay.eu from the address on your account and ask us to delete it. We may need to verify your identity first.

If you have a delivery in progress, please finish or cancel it before deleting, so the other party isn't left mid-transaction.

If you signed in with Facebook, Apple, or Google

Deleting your Pasabay account removes the personal data we received from that sign-in (such as your name and email) on the same basis as any other account. Deleting your Pasabay account does not delete your Facebook, Apple, or Google account itself — it only ends the link and removes the data we hold. You can also revoke Pasabay's access from that provider's own settings (for Facebook: Settings & Privacy → Settings → Apps and Websites).

What we delete, and what we keep

When we act on your request we delete or anonymise the personal data we hold about you — including your account, profile, listings and trips, messages, photos, and reviews. Identity-verification data is deleted or reduced to an anonymised form once it is no longer needed. As set out in our Privacy Policy, we may keep a limited set of records where the law requires it (for example certain transaction or legal-compliance records), and we keep those only for as long as the law requires before deleting them too.

How long it takes

We action deletion requests without undue delay. We'll confirm by email once your account is deleted. If anything must be retained for a legal reason, we'll tell you what and why. Questions about deleting your data? Email privacy@pasabay.eu.